Structural Engineer vs Foundation Company: Who to Call First

When I found cracks in my basement, I called three foundation repair companies before I called a structural engineer. That was backwards. Cost me time, stress, and almost cost me $8,200 I didn't need to spend.

The first contractor quoted $8,200 for carbon fiber straps. The second quoted $3,400 for epoxy injection. The third said he needed to do more testing before quoting. I was confused, stressed, and had no idea who to believe.

Then I paid $350 for a structural engineer. He spent 45 minutes, told me my cracks were cosmetic shrinkage cracks from 1978, and that I needed exactly zero repairs. That $350 saved me somewhere between $3,400 and $8,200.

Quick Comparison

FactorStructural EngineerFoundation Repair Company
Cost for assessment$300-500 (flat fee)Usually free
Makes money fromAssessment onlySelling repairs
Can design repairsYesLimited to their products
Writes reports forYou, banks, insuranceTheir sales process
LicensingState PE licenseContractor license
Bias potentialLowHigh (incentivized to sell)

The Incentive Problem

This is the core issue that nobody explained to me upfront.

How Foundation Companies Make Money

Foundation repair companies offer free inspections because they make money selling repairs. The salesperson who comes to your house has a financial incentive to find problems and recommend solutions. Not saying they're all dishonest. But the incentive structure is what it is.

My first contractor walked in, spent five minutes looking around, and quoted $8,200. No measurements. No discussion of whether the cracks were old or new. Just straight to the quote.

How Engineers Make Money

A structural engineer charges a flat fee for assessment. Whether they find nothing wrong or recommend $50,000 in repairs, they get paid the same $350. They have no financial incentive to exaggerate problems.

My engineer actually seemed a little disappointed that he couldn't find anything wrong. He kept looking, measuring, checking things I hadn't even thought about. In the end, he shrugged and said "These are just old shrinkage cracks. Don't spend money on this."

What Each One Actually Does

They're different services, not interchangeable.

The Engineer's Role

A structural engineer assesses whether there's a problem and if so, how severe. They can tell you if your cracks are cosmetic or structural. They can tell you if your wall needs repair or just monitoring. They can tell you if the contractor quotes you're getting make sense.

They can also design repairs if needed. An engineer's repair design might be carried out by any qualified contractor, giving you options.

The Company's Role

Foundation repair companies execute repairs. They're contractors. Good ones know their products well and install them properly. But their expertise is installation, not independent assessment.

A foundation company can tell you what they would do to fix something. They can't objectively tell you whether that something needs fixing.

When You Need an Engineer First

Based on my experience, here's when I'd definitely call an engineer before any contractor.

You're Not Sure If There's a Problem

If you found cracks and you're worried, an engineer can tell you whether that worry is justified. Foundation companies will almost always find something to sell you. An engineer will tell you the truth even if the truth is "relax."

You've Gotten Conflicting Contractor Quotes

When one contractor says $8,200 and another says $3,400 for the same wall, someone is wrong. Or they're proposing different solutions. An engineer can cut through that confusion.

My engineer would have saved me hours of stress if I'd called him first instead of three contractors.

You're Buying or Selling a House

An engineer's report carries weight in real estate transactions. Banks trust it. Buyers trust it. Sellers can use it to prove issues are minor. A foundation company quote proves nothing except what that company wants to charge.

Insurance Claim

If you're filing an insurance claim for foundation damage, you'll need an engineer's report anyway. Insurance companies don't accept contractor quotes as proof of damage. Get the engineer first.

When a Foundation Company Is Fine

Engineers aren't always necessary.

You Know You Need Repair

If an engineer already told you what's wrong and what kind of repair you need, go straight to contractors for quotes. You don't need another assessment.

Simple Waterproofing

If your only issue is water coming through a crack, and there's no structural concern, a waterproofing company can handle that. It's a service, not an assessment.

I sealed my own crack for $89. A contractor would have charged $300-500. Either way, didn't need an engineer for a simple waterproofing job on a dormant crack.

The Problem Is Obvious

Gary's wall was bowing 2.5 inches. He didn't need an engineer to tell him something was wrong. The structural failure was visible to anyone with eyes. He did still get an engineer report for documentation, but the need for repair was obvious.

The $350 That Changed Everything

I think about that $350 a lot.

What I Got

A 45-minute inspection. A written report stating my foundation was structurally sound. Peace of mind I couldn't have gotten any other way. The ability to tell future home buyers that a licensed PE inspected the foundation and found no issues.

What I Avoided

At minimum, $3,400 for epoxy injection I didn't need. Possibly $8,200 for carbon fiber straps I definitely didn't need. A lifetime of wondering if I'd been scammed.

My Advice

If you're worried about your foundation and not sure what to do, call an engineer first. The fee pays for itself if it saves you even one unnecessary repair. And if repairs are actually needed, you'll know exactly what's required and can evaluate contractor quotes intelligently.

The $350 was the best money I ever spent on this house.